VINE Go is the countywide demand response paratransit service which serves seniors and the disabled in the cities of Calistoga, St. Helena, Napa, American Canyon, the Town of Yountville and the unincorporated areas of Napa County. VINE Go also provides general public service to the up valley communities. NCTPA contracts with a private company for the operation and maintenance of this service. The system runs 12 wheelchair accessible vehicles.
VINE Go operates at times corresponding to the fixed route. It is available to serve the entire service area from 6:20 am through 7:30 pm on weekdays, from 7:30 am to 8:00 pm on Saturday’s and from 8:00 am to 6:00 pm on Sunday’s. VINE Go is the ADA complementary paratransit service to the fixed route operators.
Fares range from $3.00 or $6.00 and are based on distance traveled. Punch passes are also available at a discounted price. Passes are punched for the actual fare. ADA fares are no more than twice the adult fixed route fare charged by the VINE. Please note that VINE Go is not an emergency transportation service. If you have an emergency of any nature, call 911.
Exact fare is required on all buses. All fares are non-refundable. Drivers cannot make change.
VINE Go DISCOUNT PASS
Eligible members of VINE Go may purchase discount passes at the Soscol Gateway Transit Center or online (registration required). The purchase price of a Discount Pass is $17 for a $20 value. To register and purchase passes online, click here.
To apply for eligibility you must fully complete the Vine Go ADA Application forms. We will review your ability to ride VINE Go, and may contact you by phone or consult with your doctor, therapist or other specialist about your condition and abilities. You may download and print the VINE Go ADA Application Form by clicking on the ADA Application form or request a packet by calling the customer service office at (707) 252-2600.
Eligibility determination will be made within 21 days after receiving a completed application. You will receive notice of your eligibility determination by US Mail. If you do not agree with the eligibility determination, you have the right to appeal.