The Lifeline Taxi Program is a valuable taxpayer funded component of our agency’s transportation services. While not intended as a primary means of transportation, this program was created to provide a lifeline service to supplement the regular VINE bus system for seniors and/or persons with disabilities that have evening trips after the bus goes out of service, or on a day when the rider may not feel well enough to take the bus. NCTPA (Napa County Transportation and Planning Agency) uses public transit tax dollars to subsidize taxi rides for participants. Under the program, eligible City of Napa residents may take a cab ride anywhere in the City of Napa and NCTPA will pay up to 50% of the cost of the cab ride.
The Taxi Program provides services only to residents of the City of Napa.
For details on eligibility and other issues, please download the application form, or contact the Customer Service office at (707) 251-2800.
Taxi Scrip Eligibility
To be eligible, you must be a resident in the City of Napa and be ONE of the following:
- Be a person 65 years of age or older, OR
- ADA certified, OR
- Disabled of any age.
Applicants 65 years of age or older are required to provide proof of age such as a copy of a California driver’s license, California Identification Card or Medicare Card.
Already ADA certified individuals must provide their VINE GO ID Number.
Individuals seeking enrollment who have not sought ADA eligibility may still apply for the Taxi Scrip program by completing Part III of the Taxi Scrip Application evidencing their disability, signed by a California licensed medical professional. We do not accept copies of disabled placards as proof of disability without filling out part III of application.
CLICK HERE to download the Taxi Scrip application.
CLIC AQUI para bajar la aplicación y leer más información del programa de Taxi Scrip en Español.
*NOTE: Downloadable application forms are in PDF format. Your machine must be equipped with Adobe's Acrobat Reader to properly view and print the application. Or request an application in person or by mail at VINE Transit, 625 Burnell Street, Napa, CA 94559.